Shipping
Orders are processed and shipped within 24 hours on business days (Mon-Fri).
- Standard (3-5 business days), $6.95, free over $75
- Express (1-2 business days), $14.95
- International, calculated at checkout
Returns
Not in love? Send unopened products back within 30 days for a full refund to your original payment method.
For hygiene reasons, opened beauty products, wigs, extensions, and press-on nails are final sale.
Damaged or wrong item
We'll make it right, email hello@sincerelydollface.com within 7 days of delivery with a photo and your order number.
Refund timing
Once your return is received, refunds post within 3-5 business days. Bank processing may take a few extra days.